ISCP Documentation
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05-31-2022 09:45 AM
Can someone provide the PDFs that are supposed to be accessed via the links below?
SCP documentation includes the roles and responsibilities for those who invoke and execute the plans. For more details:
Please refer to the (10914) Information System Contingency Plan (ISCP) here:
https://community.servicenow.com/community?id=community_article&sys_id=aa4c22 a1dbd0dbc01dcaf3231f9619a2
Please refer to the Latest ServiceNow Information System Contingency Plan - Test Report here:
https://community.servicenow.com/community?id=community_article&sys_id=e7fca6a 5dbd0dbc01dcaf3231f961992

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05-31-2022 10:14 AM
Hi Joe,
Those documents aren't made public and are only available to people that require them within customer organizations. They're held in ServiceNow CORE.
Details of how to request access can be found here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067
Mike
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05-31-2022 12:08 PM
Thank you Mike. We're an Elite Partner w/SNOW and are being asked to provide in response to an RFP.

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06-01-2022 12:55 AM
I would suggest reaching out to either your Partner Manager, or the Account Manager/Solution Consultant for the customer/prospect issuing the RFP.
They will be able to help defining the answer for those questions on the RFP.
If helpful or correct, please indicate so!