KB Knowledge Article: Export an article to Word format (.docx)

Yass
Kilo Expert

Hello everyone,

I have a requirement that might be tricky:

Our customer is using the "Import Article" functionality to import and create a new KB article.

He wants one requirement :

In the KB article form, he wants:

  1. One button (UI action) called "Export to Word format (.docx)"
  2. This button will export the content of "Article body" HTML field to .docx format
  3. The Word (.docx) document downloaded has to be formating like HTML field and also if pictures are visible in the KB Article (so in "Article body" HTML field) they are to be visible in Word document exported

Did anyone already do this functionality or something close ?

Regards,

Yassine

6 REPLIES 6

Sam78
Kilo Explorer

I can't see the article you reference here Mario. Can you add the content from the article here?

Padmini5
Tera Contributor

Did you find any solution?