Keeping Track of user entitlements

snowtech1
Tera Expert

‎06-06-2016 08:06 AM

On a particular software license,

If a user entitlement is deleted/modified, could anyone suggest the best practice to keep track of users who had been entitled to use it ?

I could only think of having a table with entries being inserted on delete or modification of an user entitlement record.

bsweetser

Thanks in advance.

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Community Alums
Not applicable

‎06-07-2016 01:33 PM

Hi snowtech1,



There is not a built in way to do this in the system. You could set up something along the lines of what you describe with a separate table to track these changes. I would consider what you are ultimately hoping to get out of this information, though, before you look to build something around it. Do you need to frequently reference back to say someone used to be entitled to use a particular piece of software? If so, how do you use that information?



Ben


snowtech1
Tera Expert
In response to Community Alums

‎06-09-2016 05:56 AM

Thanks for the reply Ben.



I'm not sure, why our asset team needs it. They said it would be nice to have it.


I shall get back when I get more info.


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mlc1
Kilo Contributor
In response to snowtech1

‎12-20-2016 06:11 AM

Hello snowtech1



Did you ever solve this? I'm looking for a similar mechanism. Tracking the inflow/outflow of entitlements helps to improve SAM by giving a clear path to license harvesting/redeployment, and on a more strategic level, allows management to understand the velocity of license inventory much more clearly over a period of time, which enables smarter purchasing. I'd love to hear about how you did it.


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