Keeping Track of user entitlements

snowtech1
Tera Expert

On a particular software license,

If a user entitlement is deleted/modified, could anyone suggest the best practice to keep track of users who had been entitled to use it ?

I could only think of having a table with entries being inserted on delete or modification of an user entitlement record.

bsweetser

Thanks in advance.

5 REPLIES 5

Hello Matt,


Had set up a simple update/delete business rule on the entitlements table, to log reclaimed ones in a custom table. Copying over model, license, serial number and user details.


The SAM team reports on this custom table for reference purposes.