Keeping Track of user entitlements
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‎06-06-2016 08:06 AM
On a particular software license,
If a user entitlement is deleted/modified, could anyone suggest the best practice to keep track of users who had been entitled to use it ?
I could only think of having a table with entries being inserted on delete or modification of an user entitlement record.
Thanks in advance.
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‎12-26-2016 06:53 AM
Hello Matt,
Had set up a simple update/delete business rule on the entitlements table, to log reclaimed ones in a custom table. Copying over model, license, serial number and user details.
The SAM team reports on this custom table for reference purposes.