Keyword Filter

[scottparry]

Looking for an explanation on why filtering a task list using "keyword" would produce completely different results then filtering text within a Variable. Using Keyword It only returns 2 of the 27 matching Tasks. Below are two queries I'm using:

Using Keyword:

active=true^assignment_group=javascript:gmfGetMySupportGroups()^short_descriptionLIKEdata change^123TEXTQUERY321=lexis

Using Variable:

active=true^assignment_group=javascript:gmfGetMySupportGroups()^short_descriptionLIKEdata change^variablesHASITEMVARIABLE:d7a5bf716f5355406e9c828c5d3ee4aaLIKElexis

Thank you,

Scott Parry
Sr. ServiceNow Administrator/Developer
scott.parry@gmfinancial.com

[scottparry · Accepted solution]

Opened a HI ticket, Turns out issue was due to the nodes being out of Sync.

[johnnyw]

Hi Cullen,

I may be experiencing a similar issue.   Can you tell me what the fix was?

Thanks,

Johnny

[scottparry]

Opened a HI ticket, had ServiceNow Sync the nodes.