Knowledge Article form

[SakshamB]

What could be the reason if an assignment group is not showing in the 'Can Read' field in the Knowledge new record form? What should I check or look for?

[Runjay Patel]

Hi @SakshamB ,

First check whether related list are configured or not.

If that is there then check ui policy whether hiding related list or not.

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Runjay Patel - ServiceNow Solution Architect
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[anubhavkapoor76]

Check if this is the reason: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0789114