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‎05-18-2022 12:16 AM
how to provide Knowledge edit articles option for the particular user.
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Knowledge Management

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‎05-18-2022 12:31 AM
Hello Dhivya,
'Knowledge' role is required to edit knowledge article.
Users with at least one role can edit knowledge. These users are known as knowledge contributors. Users without any role can read articles and submit feedback, but cannot edit articles.
However, knowledge managers can configure User Criteria to restrict access to certain knowledge bases. For example, only members of the IT department can create or edit knowledge articles in the IT knowledge base, such as desktop support information or articles describing company IT processes.
Please refer this Docs link Edit a knowledge article.
Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg
Regards
Sulabh Garg

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‎05-18-2022 12:31 AM
Hello Dhivya,
'Knowledge' role is required to edit knowledge article.
Users with at least one role can edit knowledge. These users are known as knowledge contributors. Users without any role can read articles and submit feedback, but cannot edit articles.
However, knowledge managers can configure User Criteria to restrict access to certain knowledge bases. For example, only members of the IT department can create or edit knowledge articles in the IT knowledge base, such as desktop support information or articles describing company IT processes.
Please refer this Docs link Edit a knowledge article.
Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg
Regards
Sulabh Garg
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‎05-18-2022 12:37 AM
Thank you so much.