Knowledge Portal - Nested Subcategories

[jbor]

The plugin Knowledge Management - Service Portal allows for multiple knowledge bases. On the search result page the Knowledge Field Facet lists all categories in a flat view. Is it possible to have subcategories shown in a tree/nested view?

There are some discussions about how to achieve this on the normal portal, and there is a couple of widgets on share as well, but none of these seem to support more knowledge bases. 

[Lokenath Chakra]

This capability will be available in the Knowledge Management service portal in an upcoming release.

You will be able to filter search results by navigating through the category hierarchy. Ability to see the hierarchy can be configured by an instance option on the OOTB category widget.

Thanks,

Lokenath Chakraborty

PM, Knowledge Management

[Angel Gomez]

Thanks for the update, do you currently have an estimated timeline of when this feature will be available? 

[Barry_W]

Hi Lokenath - Are there any updates on when this might be available? This would be really a really useful feature, and would greatly affect how we would name and structure KB categories.

[Barry_W]

Hi Lokenath - Do you have any more information on when this might be available? It would be a significant step forward in functionality when large volumes of knowledge are available, and searchable, on the CSM portal.