Resolved! Transferring data to my ServiceNow instance.
Is there an easy and reliable way of transferring data from external systems like BMC Remedy, Salesforce or Sharepoint to ServiceNow either as a one-off or regular scheduled activity?
Forum Posts
Is there a way to execute a Flow manually (e.g. with a Fix Script)?
I have created a Flow which I need to run for all of my Server (cmdb_ci_server) records to populate an attribute that previously didn't exist. Without the use of a flow, my go-to would have been to do this with a Fix Script. What I want to do is basi...
Resolved! Is there any payload limit to the ServiceNow`s Scripted REST APIs ?
Hello team, I would like to assess the limit of ServiceNow Scripted REST API. Our consumer have 100K-200K records with 20 fields in each record and data range from simple text to complex JSON object. Consumer can send all the JSON formatted data but ...
How to setup new Guest user account for Inbound actions
Hi Experts, I have a requirement of setting up a new Guest user account used for finance inbound actions processing. OOB we have "guest" user id which is used to processed inbound emails and create incidents from non servicenow user accounts (gmail...
Cancel and re-run flow designer on a record by script
Hello, In my case i have a workflow who runs on a record waiting for condition, i want to cancel the excecution of this flow designer when a field changes and re-run it from the begining. How can i proceed ? Thank you.
How to get approval within Flow from dynamic approvers (within multiple records)
Hi, i want to create a subflow (with flow Designer) for approval of Service Requests. The approvers need to be looked up in another table (in this example from submitters of change models). I can lookup for the records. But afterwards i can not acces...
Resolved! Even the state of the catalog task is set to closed cancelled,The work flow is still running
when the state of the catalog task related to an RITM is changed to closed cancelled The Work flow is still executing How to stop the work flow if the state is changed to closed cancelled
Resolved! How can I push connect chat records to activity list of non-task table?
Hello Community, I've been trying to create a connect action that will create a new record in a table called new_call, populate some fields, and then set the chat records to the activity list of the new_call record. This is very similar to the existi...
How to auto populate the survey field?
I have requirement of auto population of the department field depending upon the user who is logged in. There's no client script for survey. Can you please help with this?
Resolved! Optimize fix script to run more efficiently
Hello, I have a fix script that copies records from one table and inserts to another table. There are over 500,000 records being copied over. The fix script works fine, however, when I run the query it takes a very long time to run and will often tim...
Resolved! Add action buttons to knowledge articles in Agent Workspace
Hello Team, Does anyone know how to add action buttons when you open a Knowledge article in Agent Workspace for example like this: Thank you.
Resolved! Can we send only SMS ?
Hi All, I need to send only SMS to one group. So for this we have created an email template but this template also sending an email. I need to create a notification so that this will send only SMS (Email to sms).
Ecc_queue stuck at processing state for Rest Message via Mid server
Hi, I encountered an issue regarding sending Rest Message via Mid server, and would like to see if anyone encountered this issue or am able to tell me what is wrong. I was testing around some rest messages via mid server, using the Test functionality...
Resolved! Edit Recent and Popular Items in Service Portal
Hi All, How many months data is considered to show in recent and popular items widget in Service Portal? I would like to edit that to show only last one months recent items. Is that possible ? If yes where can be done.
Resolved! Yes/No Variable to display message
Hello Team - Is there a way to add a message after the 'Yes/No' variable, is answered, ie: After a User selects Yes, can you add a message pop up ie: "Please attach your quiz results to this Request" Thank you.
