Hello, We have a field with type duration, but am trying to convert it into minutes and pass value on to string field. tried doing var duration = current.glidefieldonform.getGlideObject().getNumericValue();gs.log("minutes"+ duration); var minutes = (...
Dear experts, It is observed that the timestamp that we see normally on a journal entry when posted on it's top right corner, is calculated wrongly when the Date/time is selected as Time ago in the profile Settings. There are some weird values shown ...
How can I test attachment field (which attaches a file in given field) in ATF . What will be test step .Attached is my requirement.
Hi Everyone, I need to create a report. Table is cmdb_ci_server. The condition is I need to show particular records when the their "status" field is changed. Ex: I need to show servers which status are changed in this current month. Thanks in advance...
Hello Community,does somebody have experience with java script?I need to create a business rule that removes the following line from html code in emails:<table style="padding: 0; margin: 0;" 0="" width="100%">This line of code is causing email in the...
Hello Awesome Members,I am doing a POC to setup Notify sms with On call and through Twilio. I have been following the docs online but seems like I am stuck. Here are the steps I did -The purpose is to simply test assignment on-call rotation members, ...
以下の項目が、どのテーブルからデータを取得できるかを教えていただきたいです。 参照するだけではデータは取得できないものもあるかと思いますが。。 現在は、ポータル、ナレッジを使用しています。 （Servicenow上でわかるのかも不明です。。） ①ナレッジの記事毎のアクセス数 （Top10も算出したいです） ②検索キーワードTop10 ③ポータル使用時間（ポータルのログインからログアウト） ④オペレーター1次対応率 ⑤ステータス別対応時間 よろしくお願いいたします。
Our requirement is to get the JSON payload in ECC queue which is coming from a third party consumer by using the POST scripted rest API created in ServiceNow. 1. Is that possible? 1. How to achieve this in ServiceNow?
Hi. We want to allow some developers to be able to create and modify ACLs (with the security_admin role) in our Dev instance. Even though we don't grant the "security_admin" role in our other instances, developers are able to deploy those ACLs create...
When doing a REST API search for incidents I get an HTTP error 400Doing search_incident_endpoint='/api/now/table/incident?sysparm_query=active%3Dtrue%5EORDERBYDESCnumber%5Estate<3%5E%5Estate<3%5Eshort_description%5Esysparm_limit=10' "Setting request...
After disabling commenting at the knowledge base level (via the disable commenting checkbox), why is the comment box continuing to present on some articles in the knowledge base where it was disabled? I'm unclear as to why I'm seeing this inconsist...
How to auto populate the name and email of the current user in service catalog using the catalog client scripts
Hi, I have tasks related lists in requested item form .I want new button to visible only to requested items related to catalog items and if the requested item is not a catalog item then the new button should not be visible.I need script for this in O...
Hi Is it possible to set a different delivery time for some catalog items that are part of one workflow. The schedule is set to 21 days, but I have six items I want to set A delivery times of 2 days. I have also tried changing the delivery time on t...
Hi, Do we have CRM application in ServiceNow, If yes please let us know plugin details and any ref documents Appreciate your response
