Learning Flow Designer: How to getDisplayValue() of a variable item in a email body?

[Anish Reghu]

Dear all,

The Get Catalog Variables action fetches the group name provided through the catalog item. But it only fetches it and returns the Sys_ID to the email body when I used the data pill picker to reuse the group name in the body.

Here Parsed result_child0 holds a string value which is the Sys_id of the group record.

How do I convert the sys_id to the display value of the group? As you see, I am not on the script page of the email body rather on the HTML page of the email body.

And I would like to do this without having to switch to scripting for the email body. Possible?

Regards,

Anish

[surajp · Accepted solution]

Use Lookup Record action on group table using sys_id returned from Get catalog variables. Pass the group record to email where you can use getdisplayvalue. When you don't find way to do OOTB create custom action.

[Anish Reghu]

Hey, that should work, yes!

Will revert.

[Anish Reghu]

And good advice to those following the thread in the same context. AVOID CUSTOM ACTIONS whenever possible.