Machine translation error

[Dante Ditan1]

Hello,

When I use my account as an admin I can translate any of the selected language but when I'm impersonating other user that has sn_hr_core.basic role it's throwing an error (see below).

[Raj_Esh]

Hi Dante,

I guess knowledge_admin or knowledge roles are required to perform the Machine translation.

Reference: Translate a knowledge article from a translation task

Hope it helps.

Thanks,

Raj

[Dante Ditan1]

@Raj Esh  Thank you for your reply. I tried adding knowledge_admin to the user I'm testing and there is still an error.

[sailaja jinugu1]

Hi Dante,

Have you resolved the issue?

Thanks,

Sailaja

[Dante Ditan1]

Hello,

We raised a ticket in HI and they found out that the issue is on the UI Macros that are not being updated during the upgrade.