Make "Approval Summarizer" expand by default

[Mohammad Ziyad]

By default approval summarize will be shown as below.

After clicking on this it expands with all the details of the service request.

Is it possible to make this "approval summarize" expanded by default and user no need to click to view the data?

[madanm7786]

Hi,

Please refer below thread,

Approval Summarizer Expand on default

Thanks,

Maddy

[dvp · Accepted solution]

solution has been provided in the below link

How to expand the description on Catalog Item approvals by default

[Mohammad Ziyad]

Thank you dvp. It is working fine now.

Followed the below steps as mentioned.

Step 1. open the "approval_summarizer_sc_req_item" UI Macro record

Step 2. Right near the bottom of the XML field, you will find the following block of code:

<td valign="top" width="50%">  

<g:call function="variable_summary_approval.xml" question_name="${task.sys_id}"  

    question_help_tag="${smart_description}" sc_req_item="${task.sys_id}"  

    help_class="${jvar_line_color}"/>  

Step 3. Add the following 3 lines of code right after it:

<script>  

toggleHelp("${task.sys_id}");  

</script>