ServiceNow integration with .NET

priya_maheshwar
Kilo Explorer

‎06-06-2017 03:49 AM

I have been trying to get an insertResponse from the ServiceNow web-service. I know that the elementFormDefault property under Webservices need to be set to False.

Since I do not have an admin login, I cannot do so. Is there an alternate? I need a response from the web-service, be it a Boolean that a new record is created. Please help.

Thanks in advance

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Chuck Tomasi
Tera Patron

‎06-06-2017 04:02 AM

Based on your description, I'm assuming you are writing a .NET app to get/put information in to ServiceNow. Please correct me if I'm wrong.



The preferred method for integrations is to use some form of authentication so you can grant that particular account the roles and rights it requires to access the data it needs (and avoid the data it does not.) I strongly recommend creating some type of "service account" and using that in your app.


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