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Resolved! making text bold with javascript

hi all,I've got a piece of script that is putting some text in the work notes on incidents.   How do I get part of the text to show in BOLD?incident.work_notes = "Transferred from request " + request.number + "\n" + "\n" + request.work_notes.getJourn...

hashed user id visibility post utah

I thought the "Hashed User ID" column was available OOTB from Utah onwards but I do not see it in my sys_user table in our production instance.   My PDI has it though.   Do we have to enable something to see it?

VL10 by Tera Expert
  • 1868 Views
  • 7 replies
  • 0 helpfuls

Ui Builder Configuration Panel

I can not see config, style and event tabs in Ui Builder configuration . And also especially i am looking for data source tabs similar to tutorials. But my configuration panel is not same with others. 

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Resolved! Azure Provisioning Oauth Setup

Hello,I'm trying to set up Azure provisioning users into ServiceNow, which recently changed from user/password auth to Oauth. Following these 2 sets of directions  https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/security/ta...

Ben Hook by Tera Contributor
  • 4611 Views
  • 5 replies
  • 3 helpfuls

Resolved! How to trace customizations in ServiceNow?

Dear platform experts,   We all know customizations are an unavoidable feature of ServiceNow, when it comes to real-time customer instances. If we have a use case wherein there is a task to capture the customizations on a given instance, can someone ...

Resolved! Time Card - Time sheet Policy

Hi Everyone, Please guide on the following requirement: Create a Time sheet Policy where users of that group work 3 days a week(any days) and 12 hrs a day .Max hours per week = 36.How to configure if the above group does over time(out of 36 hrs a wee...

CV1 by Tera Contributor
  • 3442 Views
  • 3 replies
  • 1 helpfuls