Map imported HTML to Source Code in Knowledge?
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07-20-2016 01:15 PM
We have X amount of articles to import into our system, we want to achieve the data import using a transform map, but we can only map to say the "Text" field in terms of displaying data.
Our issue is the data is already in HTML format, with tags, is there any way to map the html to the "source code" function?
As a bonus, using the new category picker, how does one map to X category, 4 trees down the category picker?
Thanks,
Roland
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07-22-2016 10:33 AM
- Put the raw HTML into a field in your Data Source
- Use the Transform Map to insert the raw HTML into the kb_knowledge.text field
- I tested this and when viewing the article the system knows to interpret the HTML
If you copy/paste raw HTML into the interpreted side of a WYSIWYG editor that is what you will get.