Hi, I have add a list type field which reference the sys_user table.I can add some users into the list and let the users in this list able to read/write the record. There are some OOTB ACL which is allow the user who created the record access the rec...
My company has a requirement to tie multiple email addresses to a single user account. I was unable to find a good way to accomplish this via searching so hopefully someone in the forums can assist in pointing me in the proper direction.Here's our s...
I have a number of CIs that represent an "appliance" in the environment. The appliance is a deployed instance of a tightly coupled application and operating system stack that performs a single dedicated function on the network. In most cases, the ins...
Hi there Community... I have two questions about Custom URLs. Context: A client of mine is wanting to have (desired architecture) two custom URLs implemented for their PROD instance. it.domain.com and hr.domain.com Upon authentication, they ...
I created a client script that calculates the sum of the values of some fields. If I put some value in thees fields, the total value is calculated immediately. However, if I delete the value of one of the fields, the total value will not be reflected...
How can I add an announcement banner on mobile app NowMobile?
I'm beginner to this platform I have created catalog form using record producer to create a case, but the issue is the activity tab, Additional comment field visible as rich text editor, so the comment will be populated as different code tags. <p> t...
i have one related list with name cost plan. Add a Tooltip with the following icon and text to the cost plan tab* Icon * Tooltip text: i
i have twi fields with name 1. start date 2. end date in the employee table when i select the date it also capturing the time. but i need date only.like below can any one help me with the exact solution
I have SSO SAML enabled on a running instance.I would like to additionally enable Multi-factor Authentication.However, for various reasons, we are unable to prepare a verification environment. I want users to be prompted for a one-time password after...
Hi, I am trying to retrieve email creation/received date for one of our integration using inbound actions. I tried using existing email objects but no luck. email.headers have date information but easily accessible and the formation and timezone is d...
Hi, I'd like to achieve the following, but I don't know how to do it. Perform a keyword search dynamically for the contents of the message field of the custom table [u_msg_list] from the information in the Description field of the incident record. ...
(Edit: This question is for Custom URLs but I figured that was implied since I mention CNAME and Vanity URL.) ServiceNow has documentation for generating a server SSL certificates for ServiceNow. You can find that link here: https://docs.servicenow.c...
I have been trying to attempt to get a flow to jump back to an earlier step in the case where an approval on a Catalog item is rejected, however, I do not see a simple way of achieving this.
Hi All, I'm facing strange issue in our platform that both indexOf() and includes() is giving unexpected output.Also I verified this works fine for single value,only issues are occuring when values are seperated by comma or like multiple values. Sus...
