Hi, Since we upgraded our instaces to Quebec, we're getting the following error around every minute (loglevel "Warning"): org.mozilla.javascript.EvaluatorException: GlideRecord.addQuery() - invalid table name: open_nlu_predict_state_tracking (<refnam...
We are trying to update a KB article, say KB123456 by: copying the updated content from Word document to the existing KB article. However, images are not copied if I choose select All.ACTION TAKEN #1: 1. Open word document, then click Select All.2. C...
Hello,Looking for a way to integrate TFS to ServiceNow using web services. The goal is to update some fields in PPM ServiceNow from TFS.I noticed TFS to SN integration managed by Tasktop is also possible but I'm sure that requires licensing.
One of my users would like to NOT see the most recent selections he has made in a field that shows "Recent Selections".Is there a way to clear this out on a per user basis?
Why do the sys_id have to be 32 digit? What made the platform architects come to a decision that 32 digit sys_id will be enough to make it globally unique?
Can I hide derived suggested relationships? We have made an extension on Service and want to suggest only a few relationships, but it is showing all derived suggestions as well. How can we hide them?
As the title states, I'm currently running into issues when I try to start a local development server in the now-cli. There are two parts to this. After I successfully create a project, I run npm install to install my dependencies. During this time I...
Hi, I'm trying to show a UI page when clicking on a UI action on the Case form and then automatically update the Case once the submit button on the UI page is clicked. As a reference, I used the "change_confirm_cancel" UI Page and the corresponding "...
Looking to populate end date with 14 days after the value which is there in the start date (on field change) Should respect the user date format preference
Is anyone working on a containerized version of the MID server software? I have built my own stuff, but the Tanuki service wrapper is REALLY getting in the way, basically making the container idea non-workable. If you like the idea of containerizati...
what is the difference between knowledge manager and knowledge owner in knowledge base
On one of our agent workspace forms we have a UI action that, when clicked, sets some field values and should allow two other UI actions to show up on the form. The button works in the native form view but not agent workspace and I think it's because...
I am trying to link to a specific knowledge base in the mobile app for our field service users and the link I set up isn't working. When I click on it in the mobile app, the navigator flyout closes and I return back to the home screen. Is there anot...
Thanks in advance for any help. This one has me stumped. I have a DateTime field on a target table. During import, I want to clear this field of any value (make it NULL) during import based on the value of a corresponding source field. This should...
HI Team, I want to trigger a notification from the inbound email action.It's not working,Can anyone suggest me why it is not working. Here is my script: var ritmNo ='';var sub=email.subject;var req='';var index = sub.indexOf("RITM");var end = 11; //...
