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Update RITM State when Catalog Task is Updated

Hello All!I have a requirement that has to be met where a RITM state has to be updated once ONE of the catalog task states moves from Open to Work in Progress. How can this be accomplished? Currently, when I put one of the Catalog Tasks in a Work in ...

Marques2 by Tera Expert
  • 5841 Views
  • 12 replies
  • 3 helpfuls

Resolved! How do you create a custom theme using the next experience UI that overrides the default "Polaris" theme?

I have created a custom theme in the new San Deigo UI with custom styles (color and header logo) as described in the product documentation, however, these styles do not get applied. Is there a specific process you have to follow to override the defau...

User656300 by Tera Contributor
  • 8471 Views
  • 6 replies
  • 25 helpfuls

Load Excel Data using GlideExcelParser

Hello Community, I am having an issue to import an Excel file using the attachment variable on the serviceportal. Using Admin access I have no trouble to read the Excel data and fill a multirow variable set. But when I try it using a user with snc_in...

Resolved! Ensuring unique values in a table

So I have been trying to do this for some time now without success, can someone please help me. I have created a custom application and table called "Approval Settings" which has many columns but the one I am focused on is the one called "Group". Thi...

Mark251 by Mega Guru
  • 1870 Views
  • 3 replies
  • 0 helpfuls

Resolved! Get 'dynamic old value' on client script

Hi everyone, When I use a client script, in a onChange client script, newValue has the last value in the field but oldValue is the current value saved in that field on this record. For example: First change: Field A, from '1' to '2' --> oldValue = 1,...

Dennis2 by Kilo Expert
  • 2859 Views
  • 1 replies
  • 4 helpfuls

Resolved! Show More Button does not work as my expection

Hello everyone, I am implementing the function of "Show More" button. However, it does not work as I expected. There are two total issues. 1. I cannot show all record. For example, when the number of record in the table is 42, it cannot show the left...

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Hoa Do by Kilo Guru
  • 977 Views
  • 2 replies
  • 1 helpfuls

Compare dates in different format

Hi all, We are looking for a way to compare different date formats. We store date in a string field & then we want to add a validation on server side that if the date is before 02/02/2022 then abort insertion.  But the problem is that user who submit...