Missing fields in form view of Data Source Table

Smit Ladani
Kilo Contributor

Hello,

I want to create an application using IntegrationHub ETL. For that, the initial step would be to create a Data Source. When I click on the new button to create a record in the Data Source Table and after selecting Type as REST(IntegrationHub) it will show me the below screen.

find_real_file.png

As per the Servicenow Document, there should be a Request Action field which is required to select an Action from Flow Designer. But I can not able to see the request action field on the form view.

Besides this when I select type as Custom(Load by Script) It will show me the below screen.

find_real_file.png

As per the Servicenow Document, there should be a Data Loader field which is required to write the script. But I can not able to see the Data Loader field on the form view.

As an integration hub ETL is available in Orlando and Paris. I have tried this on both versions and both show the same form view. I have logged in as an admin still the problem persists.

Thank you

Smit

1 ACCEPTED SOLUTION

@Smit Ladani 

Please refer my instance image; it shows the field "Request action" and the Parsing script field

Possibly some issue with your instance

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

12 REPLIES 12

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Did you try saving the record?

please check the form layout whether the field is present on form or not?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

I have checked the form view after saving the record which is as shown in below image

find_real_file.png

 

Also, I have checked whether the fields exist or not in Data Source [sys_data_source] table. So the fields are exists in the Data Source table.

find_real_file.png

 

Thank you

@Smit Ladani 

Please refer my instance image; it shows the field "Request action" and the Parsing script field

Possibly some issue with your instance

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar 

Thanks for sharing your instance image. I have checked in two dev instance but getting same results. So is there any plugin issue ? or do I need to install anything else except IntegrationHub from the Plugin ?