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Forum Posts

Dark theme for ServiceNow

ServiceNow is one of the few tools I use which doesn't have a dark theme, which makes it extremely bright in comparison to everything else I work on causing additional eyestrain and tiredness   How can I have the dark theme which is similar to enabli...

Vijayr119 by Tera Contributor
  • 18975 Views
  • 18 replies
  • 3 helpfuls

Number of times a catalog item is used?

Is there a way to tell how many times a service catalog item has been used as a source for a request, change, etc.?   As part of a go-live i have inherited, there are some questionable service catalog items that have been created and i would like to ...

jduchock69 by Giga Contributor
  • 4314 Views
  • 7 replies
  • 4 helpfuls

Resolved! Slideshow, Powerpoint content in Knowledge base

Hello, I am looking to get information on how to put powerpoint presentation in knowledge articles that operate like a slideshow. Something similar to slideshare.net. Does anyone have any suggestions or ideas on how to achieve this inside ServiceNow ...

gufran1 by Kilo Contributor
  • 6565 Views
  • 3 replies
  • 2 helpfuls

Remove field from LIST

Hi, can someone help me on how can we remove field from default list view. i tried to check in system ui->Views->default views-> labels->selecting table name->list elements but didn't get all the fields there. i wanted to remove one field from the de...

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MounikaS by Tera Contributor
  • 2527 Views
  • 7 replies
  • 2 helpfuls

Resolved! How to use API Key authentication

Hi All,  Currently I am using import set API for receiving the inbound message from third party application and I am using basic authentication for security purpose. But I need to use the APIKey authentication type for inbound integration. I think im...

Rajesh111 by Kilo Contributor
  • 19909 Views
  • 8 replies
  • 1 helpfuls

Delete Survey records

I have cloned an environment and now want to clear down all the records not required. I have 26,000 surveys on the system in various states that I would like to delete. I have tried to clear down the records on the tables (in Tables & Columns) but no...

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johnrob18 by Giga Guru
  • 2256 Views
  • 2 replies
  • 5 helpfuls

Scoped app: Is there an API for base64 encoding / decoding raw byte arrays (not the Base64 encode/decode of string via GlideSystem)

Wanted to know if we have any such APIs available for scoped apps? A sample use case is decoding encoded keys from a messaging provider- in this case, gs.base64Decode() is generating a different value compared to a server side JS invoker compared to ...

Sundeep7 by ServiceNow Employee
  • 2768 Views
  • 1 replies
  • 3 helpfuls