Multiple sessions for one node
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-29-2018 03:12 AM
We use persistent sessions for our SOAP integration. However, ServiceNow uses session synchronization so it is not possible to perform multiple SOAP requests for one session in parallel. These requests are being queued at the integration semaphores level.
Is it possible to create a second session for the same user account and the same ServiceNow node at the same time?
If I remember correctly, it was not possible few years ago in Calgary release. There was some kind of session merge in place. Perhaps I am wrong or it has changed since then. Please share with me more info.
Thank you,
Pavel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-29-2018 06:04 AM
Hi Pavel,
Recently we tried with REST integration via single user, session spanned across the node as well as single node serving multiple sessions. Things did work well.
Not sure about SOAP though, but thinking architecture should be the same
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-30-2018 04:18 AM
We did the same and it seems that multiple sessions for a single user are able to run in parallel on a single node. However, I'd like to get this confirmed that it will be supported even in the future versions.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-30-2018 04:35 AM
Yes, definitely makes sense.
A question to HI support team then
