Hi, We would like to setup auto flush configuration for sys_attachment table without leaving orphaned record in sys_attachmnet_doc table. I am not sure configuring auto flush on sys_attachment would cleanup the sys_attachment_doc data as well. Any su...
Hello All, I would like to know what data is transferred to Azure for Dynamic translation from ServiceNow? Any information or link to any document would be helpful. TIA,Monami
Hi!I'm working on Employee Center Pro and I was wondering if anyone has any insight to automatically publishing knowledge articles to topics and/or subtopics directly via a knowledge article?I noticed there's a taxonomy_topic field on knowledge recor...
How to hide the export context menu on HR Profile form when the login user has only HR Basic role, I can only allow HR Admin to export.
when we add an attachment to a RITM or request, then in the task a worknotes to be added stating that 'xyz' attachment was added to request or ritm. Can someone help me on this.thanks,
Hi All,I am working in JIRA-Request Integration.I have to push list collector values to JIRA. All other values to syncing to JIRA except this one.Here is my code:var fieldsArr = []; var ritmGr = new GlideRecord('sc_req_item'); ritmGr.addEncodedQu...
Hi helpful friends!reposting this...I've gotten help already (thanks guys!) with several codes that I could not get to work properly and have gotten my head pretty spun around jumbling 3 different solutions, which again unfortunately I could not get ...
Hello Members I have a issue where my PDI is not available for me n it's asking me to request a new PDI all of a sudden. Can anyone help me with the info if this is some glitch n I will be able to access my PDI in some time?
We are currently live with ServiceNow Tokyo importing Users, password etc using LDAP from one AD source.We have a project in train to decommision our current AD and switch to another, with different attributes for our users , potentially different us...
How do you "turn off" a service portal? We've rolled our own and want to turn off the default "sp" portal.
Since the OOB Knowledge homepage - /knowledge_home_launcher.do - will reach end of life with the upgrade to Yokohama, we'd like to see how much it's being used. We'd also like to know if people are using it to write KBs or to import Word docs to cre...
Created a Flow Designer for Inbound email attaching the attachment on the record. Everything seems to work fine for internal users. Email comes in, flow is triggered and file is attached to the record. However when inbound email comes from external u...
In sys_user_has_role table, when inherited field is set as true. Then granted by field is show the group name which is granting the role to the user. But it is coming empty for all the entries. why is this happening ?
Hi All, I am having multiple if conditions such as if Keyboard needed is selected as Yes, then in the run script , I want to consume a keyboard record and assign to requester.If mouse needed is selected as Yes, then in the run script , I want to cons...
Titles of reports are automatically 'cut' to fit the one line available when the widget is displayed on a dashboard. This becomes especially troublesome when the dashboard is viewed on smaller screens, such as a standard laptop screen. I try, as much...
