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‎01-20-2025 09:36 PM
I have gone through many post regarding PDI down but it really take this much time to wakeup?
Solved! Go to Solution.
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‎01-20-2025 09:38 PM
Hi @Amit_H ,
Sometime it does take but you can release the existing and opt for new one.
Unfortunately you will not get support from ServiceNow for this. Either you can wait or opt new instance.
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‎01-20-2025 10:09 PM
Hello @Amit_H
- I’ve noticed several queries recently about instances being offline, so you’re not alone. My PDI was also offline for some time.
- Patience is key in this situation, so I recommend waiting a little longer. However, if the downtime is disrupting your work, you can release the instance and request a new one to continue your tasks.
Please note, there is no support available for PDIs
Hope this helps!
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Juhi Poddar
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‎03-26-2025 05:02 AM
no support i guess i should get a new instance, 😞
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‎03-26-2025 05:05 AM
Yes that is only solution.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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