My PDI offline
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10-01-2024 03:44 AM
My PDI: https://dev260294.service-now.com/
Went offline all of sudden, why its happening?
Anyone pls help in waking it up.
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10-01-2024 03:47 AM
I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline.
1. There is no support available for PDI.
2. If you can wait, more, let's wait
3. You may release this instance and take a new one but in this case, you will lose your previous data.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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10-01-2024 03:57 AM
Hi there,
Sorry to hear that!
Don't get me wrong, though posting your question here won't do anything. We all cannot do anything for you. We can only mention what Atul already mentioned: there is no support for PDIs, this is already for a while, nothing new, thousands of similar posts have been made.
Only thing you can do:
1) Wait and hope your PDI gets back alive
- OR -
2) Request a new PDI
Be aware, PDIs can always suddenly (and without any notice) drop. So always backup your work.
I do wonder though, why posting this here? Since as mentioned, this is nothing new, this is already for a while (more than a year). Please help us understand why you (and others) are still posting these kind of questions. Understanding such, might help for the Community team to catching these questions and preventing them from being raised. Since again: we all can't do anything for you!
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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