Need to add another field value to the kb_view UI page

[bobbyd]

I have a requirement that involves adding an additional field to the top section of the kb_view ui page.   Currently the Article, Published and Last Modified fields are available on the page.   I need to add a new field called Role, then query the Knowledge article to display the role that is listed.   I have attached a screen shot.   Has anyone done this before?

[coolboy · Accepted solution]

Hi Bobby Douglas

There is macro called kb_article_header u need to modifiy that but in that case u own it and in future relse u will not get Updates.So better to create a custom macro and call that in UI page.

And roles is a glide list so u might have to create a array and publish each element.

<?xml version="1.0" encoding="utf-8" ?>

<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

  <div class="kb_article_header_short_description">$[kb.short_description.getDisplayValue()]</div>

  <!-- outputs an article's header info: number, publication date, modification date -->

  <div class="kb_article_header_info">

  <span style="font-weight:bold;">${gs.getMessage("Article")}:</span>$[SP]$[JS,HTML:kb.number]

  <span style="font-weight:bold;padding-left:8px;">$[kb.published.sys_meta.label]:</span>$[SP]$[kb.published.getDisplayValue()]

  <g2:evaluate var="jvar_updated_date">

  var dgo = kb.sys_updated_on.getGlideObject();

  var dt = new GlideDateTime(dgo);

  dt.getLocalDate().getDisplayValue();

  </g2:evaluate>

  <span style="font-weight:bold;padding-left:8px;">${gs.getMessage("Last modified")}:</span>$[SP]$[jvar_updated_date]

<span style="font-weight:bold;padding-left:8px;">${gs.getMessage("Roles")}:</span>$[kb.roles]

  </div>

</j:jelly>

Please mark ur question as marked .If it has helped u.

[coolboy]

kb_view_custom.xml u can modify this

[bobbyd]

Thank you so much Ankush, this worked perfectly!

[SnowDEV2]

 I have a similar requirement to show affected region field value when search for knowledge on incident short description

I used below line of code in kb_article_header ui macro but no luck. Is there any other modification required in order to achieve this requirement?

<span style="font-weight:bold;padding-left:8px;">${gs.getMessage("Affected Region")}:</span>$[kb.u_affected_region.getDisplayValue()]