synchronize clocks with a public NTP server
Is ServiceNow synchronize clocks with a public NTP server?If yes, what does it utilizes for NTP synchronization?
Forum Posts
Resolved! Manually classify/move CI to other class/table
Is there a simple way to move or re-classify a CI from one table to another. E.g. I have imported 100 CI into [cmdb_ci_hardware] that I want to move some of them into [cmdb_ci_win_server].Can this be done manually in the GUI in some way without Disco...
How many emails can be sent using SNOW mail servers and message size limit
We are trying to find out how many emails can be sent using SNOW mail servers and message size limit. We are currently using O365 however we are hitting the 30 messages per minute limit. Anyone have a document you can point me to?
Error = JavaException: java.lang.ClassCastException: com.glide.script.fencing.ScopedGlideRecord cannot be cast to com.glide.script.fencing.ScopedGlideElement
While using Script Step in flow designer I am getting the above mentioned error. I am calling a table using GlideRecord and I am inserting record in the table. Code :- var countKey = key.length;var countValue = value.length;var release = inputs.relea...
Resolved! How to set the Values in a drop down based on the select value in 1st drop down using catalog client script
Hi, I have 2 drop downs in a catalog item I added all the possible values to the drop down , Now if I select option A in the First drop down I have to get the options X,Y,Z in the second drop down if I select option B in first dropdown I have to...
How to access the catalog item variable in script section of approval action in flow designer
How to access the catalog item variable in script section of approval action in flow designer
how to display the stages for the request in service portal after submitting the record producer
Hi, i have a requirement , in which i need to display stages of the request in summary page of portal after submitting the record producer. please provide solution for enabling this. Regards, Kalyani
ATF-How can we open any specific record from list.
HiI am trying to open second record from RITM list.I use Record Querry in first step. I get 2 records(RITMs).I want to open one specific RITM from this result.If I try with Open existing Record with Above result in data picker, it only allows to sele...
Resolved! I created a view, but the users cannot change the view. How to fix it?
I want users to be able to choose which view they want. Thank you.
Change colour of content experience widget for banners
I am working on branding the EC Pro and would like to know how to change the Content experience widget below highlighted in red: Thank you in advance!
Resolved! Add Work notes Comment with Link to External Site
Hello, I am looking to update work notes with a dynamic link. With the link it will be dynamic based off of another field. We track Fedex shipping numbers in a specific field on the RITM and when it is populated it adds a work note to the INC that wi...
Resolved! Add to Update Set is missing from records on PDI
I expect to see the option to add to update set but I don't see it. I don't see it in the actions either.
Resolved! GlideAjax to return multiple values
I understood GlideAjax to return single values as very simple and getXMLAnswer() is very easy to use. To return multiple values or object or array what is recommended for someone to start learn and practice from the beginning if never tried? I find t...
Help assigning a role to all users simultaneously with script.
Hi everyone,I have a role that is used in a catalog item and I need to grant all users access to this role; so everyone in the company can access this catalog item. (the role determines when variables are required and only users with the pm manager r...
Is there any limit on number of referenced columns in a report?
I am creating a report on Requested Item table with type List. I am trying to add variables into the report. when the column count crosses 40, it gives me error below,There is no access rule problem as I am able to see any variable until it crosses c...
