Need to check state of catalog task before closing RITM

[Heather White]

Hi Community,

     I have a workflow that sets the state of the RITM to closed once the related sc_task is closed.  I have added a notification that is sent between the creation of the task and the closing of the RITM. How would I check the state on the task and trigger the closure based on that state?

Here is my workflow:

The "Active" field is not checking on sc_task, so I assume I will need a script for this.

Thanks,

Heather

[Sam Ogden · Accepted solution]

Hi Heather,

Can you amend your wait condition to be something similar to this and see if this works as you expect:

Thanks

Sam