Notification to send during specific hours

[Kiera Mears]

Hello!

We need to configure a notification (like a basic Out Of Office in Outlook) that sends between specific times. The idea is that if someone emails in at 8pm for example, they get the notification back to basically say "office hours are between 7am-7pm". However, it would also need to trigger all day on weekends.

I've been playing around with notifications and digging through the Community but can't quite find what I need!

Can anyone help with this?

Many thanks,

Kiera

[Patrick Laroch1]

Hi,

Maybe you can try creating a schedule that covers those hours, then putting an advanced condition on the notification that valides if the [created] falls within the schedule.

[Kiera Mears]

Thanks,

How do I add the advanced condition to validate if created is within the schedule?

[Kiera Mears]

Thanks,

How do I add the advanced condition to validate if created is within the schedule?

[Alexander Evras]

Could you explain how to tackle this with a schedule in a bit more detail? I am looking at Schedules right now and finding the form layout a bit confusing.