now window shows javascript:void(0); error page in service portal

[Medikonda Shara]

On my support portal post clicking on hyperlink avaliable on knowledge article it is getting opened in same page along with new window getting opened with "javascript:void(0);" error.

Please help me on how to restrict this.

[Ankur Bawiskar]

@Medikonda Shara 

which portal is that? share some screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Devi D]

@Medikonda Shara  It happens when hyperlink is not formed properly and javascript&colon breaks the functionality .

1.Check the hyperlink construction in html once , ensure hyper links properly written  something like this 

<a href="your url">Link</a>

2. if you are creating link dynamically  e.g from KB article , ensure there is no html coding issue and avoid using javascript&colon;void in href.

3. or use ng link something like this 

<a href=" "ng-click="dosomething()">clickhere</a>

[Robert H]

Hello @Medikonda Shara ,

Please provide a screen shot of the error and, if possible the code of the widget that this is about.

Regards,

Robert