On selecting article templates, how to get a default/predefined text populate on knowledge article
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08-02-2024 07:48 AM
Is there a way to see how we can add default/predefined text on the article template for populating when creating a knowledge article.
I want to create a new article template and have a pre defined text so that any user accessing that article template can see the text on the article body.
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08-02-2024 11:22 AM