On Submit not working in order guides

[kannann_]

Hi All,

I have an order guide which has 4 catalog items associated with it. I have few On Submit catalog client scripts on these catalog items. They don't seem to work when I click checkout.

Please help.

Thanks,

Kannan

[manikorada]

Kannan,

the onsubmit client scripts will not run unless you click on the tab of the Catalog Items.

[kannann_]

Ya, even if I click on the tabs its not running.

[kannann_ · Accepted solution]

Hey All,

I got the issue, the system property glide.sc.guide.tab.validate was set to false. I changed it to True and it is working fine now.

[anubhavr]

Hi,

I have the same issue. My onSubmit Catalog client script is not working after changing tabs also. I have also checked for glide.sc.guide.tab.validate property, its true. still not working. Same code is working in My personal instance but not in My client development instance. I have checked for the property in both, its true only. What can be the issue??

[kannann_]

Hi Anubhav,

Is this for a catalog item or an Order guide? Can you let me know how many onsubmit script you have for that catalog item?

If you could post the onSubmit code it would be helpful.