HelloI hope help can be provided. A while back, I discovered documentation that provided a visual of the 'Create Contact' catalog item found in the CSM catalog. Unfortunately, I don't remember where I found that information and really need it right...
Hi Community members, We have created a catalog item and attached an execution plan to it and execution plan is on sc_task table and having 4 records to opened when catalog item is submitted .However, when catalog item is submitted, we are able to s...
Hi,Is there an easy way to export a update set with many different customer updates attached to it, to an xml file. Then to import the update set with changes to another instance, to get the updates onto this instance. (without using update sources)....
Hello, I have a doubt in Document management cycle, i have a query while delivering a demo that instead of using comments. Scenario : While creating a policy, it needs to be reviewed by multiple stakeholders and to be approve by multiple stakeholders...
Hi, How do I send a contract out for approval? I have filled in all the relevant details however I cant send it for approval.
Hi, I can see that a label's hint is different in Workspace and in core with a selected language (we have translations but its not the problem now).The problem is I cant find where the original hint text have been configured for workspace. I see that...
Hi,I've created this 'cart' menu in the employee center header. When we will add any item in the cart it should reflect with number. For instance, i added two items in the cart, 2 number should be reflected with the cart menu just like its shown in t...
Hi,I want to add more items in the quick link section. I tried with its widget but widget is read only and not working. How can i do this?
Does anyone know what the sys_attachment_doc table is used for or how it goes with sys_attachment table?
When working with integrations in ServiceNow, you may need to make asynchronous calls to third-party REST APIs. Asynchronous calls allow the system to process other tasks while waiting for the API response, improving performance and user experience. ...
Looking for help configuring Inbound Action to only run when email is received via specific POP3 account. We have 2 departments that have Inbound Actions currently going through same POP3 account. When customers email both departments, Inbound Actio...
Hi All, I've created a requested item producer, for the catalog however I'd like to take all its variables etc and make it a Record producer on a new custom table. Is this possible, or do i need to recreate it from scratch? Thanks,Chris
Is it possible to set up a workflow in the Vendor Management Workspace where an email will be sent to the vendor manager saying that x contract is due to expire in 90 days
In the vendor management workspace is something set up out of the box to send an email to the vendor manager saying that it is due to expire in x amount of days or is this something we have to set up manually?
On the vendor management workspace, when adding a contract there is a field called 'approver' which in my instance has no users in so just wondering how I would add someone in?