1 ACCEPTED SOLUTION
Hi @RunsumS ,
You can create UI action "sc_req_item" table like below.
Code:
function openPortal() {
var ga = new GlideAjax('getBaseURL');
ga.addParam('sysparm_name', 'BaseURL');
ga.getXML(ServiceNowBaseURL);
function ServiceNowBaseURL(response) {
var baseUrl = response.responseXML.documentElement.getAttribute("answer");
}
var url = baseUrl + 'sp?id=ticket&table=sc_req_item&sys_id=' + g_form.getUniqueValue();
g_navigation.open(url, '_blank');
}
In Script include write code like below
var getBaseURL= Class.create();
UserUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
BaseURL: function() {
return gs.getProperty('glide.servlet.uri');
},
type: 'getBaseURL'
});
Refer GlideAjax in details here: https://servicenowwithrunjay.com/glideajax-in-servicenow/
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Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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