PDI Offline

[GabrielY]

Hi,

My PDI is offline for several hours now. What to do?

Tried to refresh the instance, still offline.

Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

Best regards,

Gabriel

[Amit Pandey · Accepted solution]

Hi @GabrielY 

This is known issue. All you can do is to wait for some more time.

Regards,

Amit

Note- Please mark my answer helpful and correct.

[Dr Atul G- LNG]

Hi @GabrielY 

This is something known issue. 

Either yo can wait for few more hrs , if you just checked or 

Release this instance and take a new instance and also keep taking daily back up , to avoid any loss in future.

[AndersBGS]

Hi @GabrielY  ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options. 

1. Wait - it should come online again after some time
2. If you get tired of waiting, release your instance and request a fresh installation. Please note, by doing this all work that haven't been backed up is lost.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders