Please tell me how to configure orphan rule for below requirement in cmdb health

[kranthi26]

REQUIREMENT:

As the Cloud Dimensions CMDB administrator, using CI Class Manager, configure an orphan rule to meet the following requirements:

- From the Email Server class find email applications that do not have a Run On:Runs relationship to any server.

After the orphan rule is configured, execute the Health Dashboard Correctness Scorecard job to calculate the results and display them on the CMDB Health Dashboard for the Email Server class.

[Gaurav Shirsat]

Hi Kranthi

Please refer the below link

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/product/configuration-management...

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Thanks and Regards

Gaurav Shirsat

[Gaurav Shirsat]

hi kranthi

any update on this thread?

Yesterday I saw the Thread being Marked Correct and Helpful.

Please let me know,whether my response has helped you or not?

If any Adequate help is required,please let me know.

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Gaurav Shirsat

[Gaurav Shirsat]

Hi Kranti

In Addition to my First Reply You Can refer this whole Blog by Service Now Expert.

An orphan CI should be flagged when it no longer has a desired relationship with another CI.  Below is an example rule, but it's important to note that there are no baseline orphan rules, which is reflected on an initial health dashboard view when you first turn on the jobs.

https://community.servicenow.com/community?id=community_blog&sys_id=894131c5dbe96700afc902d5ca96196d

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat