Possible to Tag Knowledge Articles?

[Anna-Kaisa]

Dear SN Community,

i wonder if someone could advice me on the matter below.

I was wondering how could I, or can I even, add tag possibility to knowledge articles.

What i mean by is that our KB readers could tag the article the need the most or just fancy to have tagged on their own.

Those would appear once entered to KB > since there already is a place for "Tags" which i cant even hide,

so might as well to get some use out of it. Now it is empty for everyone.

( i know article author can add tag on the KB, make it global)

Just to offer KB readers to make collection of their own "favorites" that they could then easily access in on.

By pressing Tag sign like this (picture found from community)

Can the above be visible somewhere here in the article view?

Thank you in advance!!!

br. Anna

[vinitha3]

Meta Tag - will be a meta data for the document, having relevance to the document content.Meta will be hidden from the end user.

Tag - can be your personal tag as well--like "My Articles". Tags are for logical grouping and you can even share the tag.

Read more here,

Creating and Using Tags - ServiceNow Wiki

Legacy:Administering Knowledge Search - ServiceNow Wiki

Thanks,

Vinitha.K

[Anna-Kaisa]

Hi !

Yes i know Meta Tag   very well, we are using it a lot,

but the Tag, exactly what i am looking for is to enable KB readers to collect their own "My Articles",

I have also read the links you mentioned, but i still do not know how to make that tag button to appear in the article UI

[vinitha3]

Do you want it to appear in the end user view?

[Anna-Kaisa]

Yes, i would like to offer and   end-user (= reader of the KB) to be able to add tag the article and it would appear on their "My tagged" and/or in the KB Home view "Tags" tab which i picture at my question.