Is it possible to nest two list categories?
Can I create subcategories within a category list? I'm looking to do something like this, where A, B, and C would be subcategories.Company: [ A ▼ ] ├─ B └─ C
Forum Posts
Group Resource Aggregate Weekly Graph One Week Off
I am seeing an issue when creating a time series report on the group_resource_aggregate_weekly table to where the values shown for particular users are one week off. This report is getting filtered by two interactive filters, one for user and the oth...
Multi sso with different URLs
We are in the process of enabling sso for users on on-premise instance. we have public and private url. Private url can be used only on company network, public url has limited functionality and can be used with internet. All users can use either one ...
Resolved! ServiceNow Demo instance
I need to access Now Assist, document intelligence. But those where not working in PDI. How can I get those features?
Do the following until and For Each (Change Fields)
Is it possible to nest For Each flow logic in the Do the following until flow logic? The intent was to keep exeuting the steps until the incident active flag becomes false but inside the loop, it never made it to the For Each part. The iteration limi...
Make Field mandatory using Client script
When Caller is System Administrator then service field become mandatory , Contract field should become hidden and Configuration item should become read only how to do it using Onchange client script?
script to check user against field
Excuse my likely incorrect terminology... I haven't looked at JS in years. I'm trying to lock down asset records so only the assigned property custodian can edit (with the exception of the Comments field which I want to remain writable by anyone).I k...
What is the current recommended solution for regular planned maintenance of CIs?
I have a requirement to set up regular scheduled maintenance plans/schedules for either models or types of CIs that have certain maintenance requirements. I don't feel like the documentation has examples that truly apply to what I'm trying to do, and...
Resolved! Hide User Comments on KB Articles
For Knowledge v3; how can I display/show the comments box, yet hide previous user comments from non-knowledge_admins? We want all users to be able to submit comments on an article, however we only want knowledge_admins to be able to view those comm...
Submit button from knowledge feedback on portal is gone
The "submit" button on our KB articals, knowledge feedback is gone so users cant submit feedback:i have tried to looke for it but not found anything.
how to make some fields read only and some fields editable based on assignment group on SC Task
We have created one catalog item named " Off-boarding" in our dev environment, whenever a request is ordered 7 catalog tasks are created automatically and assigned to different assignment groups as configured in the workflow.Our requirement is variab...
Resolved! Adding section headings via TinyMCE
Hi all,I'm looking for a way to provide Knowledge Base users with a quick and easy mechanism for adding section headings (e.g. h2, h3, h4 tags) in order to structure an article's text. A button in the TinyMCE toolbar would be far preferable to asking...
To generate excel attachment of list of records assigned to 'Requested for' person
Hi Team, I need to attach excel file on submission of the RITM . This excel file is list of records assigned to user in 'requested for' variable. Please suggest any ideas on this. Thanks
UI page to display record details
I'm working on a requirement to create a UI page that takes catalog item as input and display info of catalog item from Maintain item table. Also a way to call this UI page from Catalog item itself, so UI page should take catalog item id as input whe...
Servicenow HR Agent Workspace under LIST- Assigned to me Not working
Service now "HR Agent Workspace under" LIST - Assigned to me Not working as excepted. Example: 1. Please check below snap ,HR Number -HRC0001160 it is working on "open-unassigned" still this case is not assigned to anyone working ...
