Prevent clickable image in knowledge article

Matt Lodge
Tera Expert

I have an image in a knowledge article that has a hyperlink attached to it. When I click on the image the image opens up and then the link takes me to the new page,

How do I stop the image opening and just the url activating?

1 ACCEPTED SOLUTION

Seems like the ask is that when the image has an associated link, then dont show the image viewer, but redirect to the link.

I will pass the feedback to my Product team. 

View solution in original post

21 REPLIES 21

Perfect, thank you Sarup and thank you Miguel.

Regards

@Sarup Paul , any news on this?

bwise
Giga Contributor

We had auditors ding us because the articles appear 'broken' because what looks like a clickable linked image only opens up the image in a separate window.  Would love to turn that image popup off, even if there is no actual additional link embedded in the image.

 

hi there, did you already found the solution for this issue? im facing the same problem. Want images as buttons to a new article.. but they still enlarge.. when someone clicks on it. 😞

mikej2
Tera Contributor

I'm also looking for a solution here.