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3 weeks ago
Hi,
I recently created a clone profile. While creating it, I noticed that there is already an out-of-the-box (OOB) clone profile called "System Clone", which contains several Preserve and Exclude records.
My question is: Do we need to add our custom clone profile to these OOB Preserve and Exclude records, or are they automatically considered because they belong to the System Clone profile?
I believe they are already being considered, as they appear in the related list of the clone profile I created. However, the Profile field on those records still shows System Clone.
Could you please confirm whether we need to explicitly add our clone profile to these records, or if the OOB records are automatically applied to any clone profile we create?
Thank you.
Shashank Jain
Solved! Go to Solution.
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3 weeks ago
Your clone profiles will automatically inherit and apply all OOB System Profile exclusions and preservers.
You do not need to manually add the OOTB System Profile records to your new custom clone profile.
Refer:
KB1214621 Clone Tips and Tricks
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Your clone profiles will automatically inherit and apply all OOB System Profile exclusions and preservers.
You do not need to manually add the OOTB System Profile records to your new custom clone profile.
Refer:
KB1214621 Clone Tips and Tricks
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Thank you so much for the quick response!!
Shashank Jain