Query related to cloning in Servicenow

Shashank_Jain
Mega Sage

Hi,

I recently created a clone profile. While creating it, I noticed that there is already an out-of-the-box (OOB) clone profile called "System Clone", which contains several Preserve and Exclude records.

 

My question is: Do we need to add our custom clone profile to these OOB Preserve and Exclude records, or are they automatically considered because they belong to the System Clone profile?

 

I believe they are already being considered, as they appear in the related list of the clone profile I created. However, the Profile field on those records still shows System Clone.

 

Could you please confirm whether we need to explicitly add our clone profile to these records, or if the OOB records are automatically applied to any clone profile we create?

 

Thank you.

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain
1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @Shashank_Jain 

 

Your clone profiles will automatically inherit and apply all OOB System Profile exclusions and preservers.

You do not need to manually add the OOTB System Profile records to your new custom clone profile.

 

Refer: 

KB1214621 Clone Tips and Tricks 

System Clone Explained

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti