"record not found" in service portal

[Giri6]

I have developed a custom application and gave itil role to have read/write/update.  I want to expose this application in service portal with the same functionality as  "create incident"  record producer that one can do from out of the box.

What exactly I need to do? If I   login as  "able tuter"  into service portal and he is able to create a ticket based on my table. But it shows "record not found"  after creating.

[Harsh Vardhan]

How many ACL have you created on your table ?

when you create table 4 ACL get created . eg: read,write,delete,create

now here you just had to create one new ACL as i had mentioned above in my response. 

if you have mentioned any role in your ACL then add same level of role .

[Christian Prob2]

Hi @Giri / @Giri / @Giri  / @Giri ,

did you find a solution and were you able to fix this?

Thanks, C