Read Only - Flow Designer Issue

Rutvik
Kilo Contributor

‎04-08-2022 08:03 AM

Hello Community,|

I have a requirement for editing the default 'Create Opportunity' flow action from the flow designer. However, I have observed that it is read only flow.

Is there any other option without copying the flow action and to edit the same 'Create Opportunity' flow action. (We have another issue if we used the copied version of the same flow action though update set)

Hence, can you please share the input on how to edit the default flow action which is read only (added with plugin).

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Ravi Peddineni
Kilo Sage

‎04-08-2022 08:10 AM

@Rutvik 

ServiceNow doesn't suggest to edit Read-only actions. What is the issue with copying the action?

Anil Lande
Kilo Patron

‎04-08-2022 08:21 AM

Hi,

I guess this is part of Salesforce Spoke. In this spoke they have given some basic flows and actions and we need to make a copy of those flows/subflows/actions whichever is needed and customize copied actions as per your need.

Once you modify it you need to replace custom action name/id in decision table configuration so that it will follow customized logic.

Please check below video where they have done similar configuration for incident, you need to follow same approach for your case.

https://www.youtube.com/watch?v=547j2wYmTZA

 

Thanks,

Anil Lande

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Anil Lande
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