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03-24-2020 07:42 AM
When a Record Producer is submitted we have the option to use produder.redirect to send a user to a specific page after submission.
Is there a method to do this custom per catalog item as well?
We need to send a user to a different page for a few catalog items.
Solved! Go to Solution.
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03-24-2020 07:45 AM
Hi,
Can you try this?
you can use after insert BR on sc_req_item table and try to redirect to specific page
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-24-2020 07:45 AM
Hi,
Can you try this?
you can use after insert BR on sc_req_item table and try to redirect to specific page
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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05-21-2021 05:49 AM
Hello Ankur,
Can I pass the dynamically sys_id of the record So it can redirect to particular record.
gs.setRedirect('https://dev4546464.service-now.com/sc_req_item.do?sys_id=eaa184051b18fc10ec6254ea234bcbbc');
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05-21-2021 06:05 AM
Hi,
dynamic sys_id of what?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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05-21-2021 06:08 AM
Hello Ankur,
So When i submit the catalog item . So sys_id of the requested item.
Regards,
Alok Gupta