Related to the Plugin Activation: ITSM Roles (com.snc.itsm.roles)

[Malliga Raghava]

Is it possible to just activate one of the plugin from this ITSM Roles group? Among the 4 plugins, we need only PM related plugin (mentioned below). Can we have only that activated in our instance?


Plugin: ITSM Roles (com.snc.itsm.roles)
Includes:
ITSM Roles - Incident Management (com.snc.itsm.roles.incident_management)
ITSM Roles - Problem Management (com.snc.itsm.roles.problem_management)
ITSM Roles - Request Management (com.snc.itsm.roles.request_management)
ITSM Roles - Change Management (com.snc.itsm.roles.change_management)

[Mark Roethof · Accepted solution]

Hi there,

As far as I can reproduce: No. You can't select the separate plugins mentioned. Only the ITSM Roles one.

If it concerns a PDI you could try to reach out to ServiceNow employees, by using the Give Feedback option on the Developer Site. Or if it concerns a company instance, by creating a ServiceNow Support Case.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

[Mark Roethof]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list