Greetings,I'm working with my team to develop Knowledge Base Articles. A team member brought up the idea of having "review" or "refresh" dates for our article. Is there a way to set some type of notification after an article had been posted for a yea...
Hi All,I have three choices B, C & L depending on which the user selects I like to show an info message for that choice and hide the others if the choice changes. currently only the choice L will display and if I rem out the hide fields the show fiel...
Hi All,I am ServiceNow noobie. Recently, working on few modules; I was stumped by a problem.How can ServiceNow modules be integrated with each other ? Is this an inbuilt feature provided by Service Now?Take for example a product catalog and Procureme...
HelloI have a UI Macro that contains a script that is supposed to look for entries in a certain table and display them in table format in the Service Catalog. The users that would be using this macro have a particular role.At the same time, the sec...
Consider that my Task table has 10 records(Task type is not relevant). Record #1: Short Description = "Hello bla bla bla World";Record #2: Doesn't contain neither "Hello" nor "World"Record #3: Short Description = "HELLO WORLD";Record #4: Doesn't cont...
Hi,My Encoded query is not working , basically I'm glide recording RITM table to check whether record of same name created in last 30 days exist or not , if this encoded query will not work in client side please help to write script include for the s...
Can you tell me what tables I need to use. I am assuming i need to add a record to the sc_request table then a record to the sc_req_item table?I can add the request to the sc_request successfully but when I try to add the item to create the RIT ...
We are developing an integration with a third-party ticketing system. The third-party requires us to support mutual authentication (I know, one way to the 3rd party, not to SNOW).So I'm trying to have our IT MSP purchase SSL certificates for ou...
We have two different Geneva instances. When attempting to embed an iframe youtube video or similar into the source code of a knowledge article, it shows up in the preview Wysiwyg editor but on clicking "Save", the iframe is removed from the code a...
I have a need to display a date 7 days from the current day in the subject line of a notification in a ServiceNow workflow.new GlideDateTime(gs.daysAgo(-7)).getDate()This JS works, but it doesn't work in the subject line of the notification. How do...
Hi,I am having a requirement to show only active locations on a service catalog. I have created a lookup selectbox and lookup table is set to location, When i make some countries inactive they shouldn't be available as a selecting option. If it were ...
Has anyone had this error on import: Unable to format -undefined-undefined using format string yyyy-MM-dd for field u_rehire_date.
Hi Everyone,Where would I go to change the current.state= "2" ? I am trying to figure out what state the number "2" is for. Where would I navigate to find this information?
Hi All,We got a requirement that when a request is rejected at any level (either at the request level or requested item level) i need a RESUBMIT button on the RITM form so that the end user should be able to resubmit the request if required.I am ab...
Hello all,I have a field 'class' under "CI Blacklist table"So, I need to do some filtering on this i.eThe "class" field on the CI Blacklist table needs to have a filter, so that rather than showing every single available table, it only lists the tabl...
