Resend approval notification for Change Request

[hanaphouse]

How do I resend the approval notification for a change record? I tried the "Actions on selected row" however there is no resend email notification button.

[sachin_namjoshi]

How is this notification triggered?

IF this email notification is triggered with events, then you can run background script to generate event which will trigger notification.

Regards,

Sachin

[Prateek kumar]

For you to create a resend option in dropdown list, you would have to create a UI action.

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/list-administrati...

[hanaphouse]

Thank you. I was thinking if there is something new out of the box that makes this task simple. 🙂

[Prateek kumar · Accepted solution]

Unfortunately there is nothing OOB at the moment.

You can delete the approval and request the approval again if that helps you.