How can we disable submit button on Service Portal view as well as ITIL view when we select Particular value under catalog variable on the catalog form @Ankur Bawiskar @Saurav @shloke04 @Anil Lande @Maik Skoddow @Jaspal Singh @Sandeep Dutta ...
Hello, I am trying to set up the Integration Hub SCCM Activities and went through the whole set-up process.When trying to connect to the SCCM DB with the MID Server with Windows Credentials I get an "Authentication Failure" error.I couldn't find any ...
Hi everyone, First of all, Happy New Year 2022!!! Hope you are all fine!! About my question, I want to create a page with different tabs, in each tab, create a subpage or viewport in which I create a List Template. What I have tried so far didn't wo...
how to set incident caller dynamically as current user?
I am using getReference on Catalog Client Script to get information about the Requester from sys_user and i get sysid of the location field. is there a way to get the Value instead of the sysid? any help would be appreciated here is the script belo...
Hi, I'm currently preparing ServiceNow Instance for SanDiego upgrade and I have sys_choice table for Resolved Conflict. While comparing the Base Table vs Customized I'm faced with Dilemma of which one should I keep and what reasons should I base on s...
Hi everyone, I have an existential question about variable sets and best practices : Let's imagine that I have 3 variables A, B and C. The 3 variables will be common to several catalog items, but for many catalog items, I'd like to display only A an...
I would like to create a table to use the service catalog I have exported the table items to a spreadsheet, but the amount of items is so large that it is very difficult to register them using the GUI! Is there an easy way to create tables by importi...
I want to override the Reference Qualifier from a parent table, but I want to run the Reference qualifier of the child table conditionally, if the condition is false I want it to run the Reference Qualifier of the parent table. Thanks in advance!
Hi, Basically, I have created an inbound action of type “Reply Email”. So if any email is coming from a particular address, it should send a reply email with content and link to a catalog form. This link should be dynamic based on instance(Dev, Test,...
Hi Expert, I have written the below code in Email script to get the accept and reject button. But both button is not visible.Please check what is wrong give me any clue? Here attached the button screenshot var apButStr = '<div><a href="mailto:now05...
Hello there, I wonder if you could configure Azure and ServiceNow in such a way that you would be able to use the Azure AD as a Data Source. I do not have much experience with Azure / Azure AD, so I do not know if that is even theoretical possible. ...
Suppose the following table is created and data is set. In this case, we would like to use ACLs to control whether the data can be displayed or not at the record level. For example, we would like to control that "columnC = "0" is hidden for users wit...
Q1. PerformanceRegarding performance, are there any paid options to improve performance when the condition is not good?Also, if there is no paid option, is there anything we can do ourselves? Q2. BackupRegarding the restoration from backup performed ...
I am trying to concatenate two string fields and nothing seems to be working. Anyone have any idea
