Resend approval notification for Change Request

hanaphouse
Tera Guru

How do I resend the approval notification for a change record? I tried the "Actions on selected row" however there is no resend email notification button.

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1 ACCEPTED SOLUTION

Unfortunately there is nothing OOB at the moment.

You can delete the approval and request the approval again if that helps you.

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5 REPLIES 5

Chander Bhusha1
Tera Guru

Hi Hanapahouse,

You need to create a new Resend Notification UI action for the sysapproval table to be  appear on related list context menu.

This link will help you with the script:(Check the Reply from duodecimal)

https://www.reddit.com/r/servicenow/comments/30e4mp/creating_a_resend_approval_button_on_ritm/

Its for RITM but you have to create a similar one for change request.

 

Thanks,

CB