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07-21-2020 02:53 PM
How do I resend the approval notification for a change record? I tried the "Actions on selected row" however there is no resend email notification button.
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07-22-2020 06:55 AM
Unfortunately there is nothing OOB at the moment.
You can delete the approval and request the approval again if that helps you.
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07-21-2020 03:00 PM
Hi Hanapahouse,
You need to create a new Resend Notification UI action for the sysapproval table to be appear on related list context menu.
This link will help you with the script:(Check the Reply from duodecimal)
https://www.reddit.com/r/servicenow/comments/30e4mp/creating_a_resend_approval_button_on_ritm/
Its for RITM but you have to create a similar one for change request.
Thanks,
CB