Resend approval notification for Change Request

hanaphouse · ‎07-21-2020

How do I resend the approval notification for a change record? I tried the "Actions on selected row" however there is no resend email notification button.

Prateek kumar · ‎07-22-2020

Unfortunately there is nothing OOB at the moment.

You can delete the approval and request the approval again if that helps you.

Please mark my response as correct and helpful if it helped solved your question.
-Thanks

View solution in original post

Chander Bhusha1 · ‎07-21-2020

Hi Hanapahouse,

You need to create a new Resend Notification UI action for the sysapproval table to be appear on related list context menu.

This link will help you with the script:(Check the Reply from duodecimal)

https://www.reddit.com/r/servicenow/comments/30e4mp/creating_a_resend_approval_button_on_ritm/

Its for RITM but you have to create a similar one for change request.

Thanks,

CB