reverting changes in an update set

patricklatella · ‎09-18-2017

Hi all,

is it possible to simply take an update set (and all the changes made in it) and basically throw it away? I was given some requirements and got started in an update set on our DEV instance. Now those requirements are being canceled, but I've already begun making changes. All the changes, and only those changes, are within 1 update set. Can I simply dump the update somehow and revert my DEV instance back to exactly where it was without the changes made from this update set?

Thanks!

Mariano Lemus · ‎09-18-2017

Hello Patrick,

Once your update set is complete in DEV, you can click on the "Back Out" button.

Ideally this will revert all your changes back to the previous version.

Hope this helps.

Mariano

View solution in original post

Harsh Vardhan · ‎09-18-2017

Hi Patrick,

you can also try with revert back from previous update set.

if you open any customization you will see the version.right click on previous update set and revert back to it.

Versions - ServiceNow Wiki

Mariano suggestion will also work.

Back out an update set

patricklatella · ‎09-18-2017

Thanks Mariano and Harsh,

it turned out to be safer to just put the changes back manually by do additional edits in the update set that reversed the original edits.

So all good.