I'm having trouble figuring out what's wrong with my flow in Flow Designer because some steps work when I test them in Flow Designer but don't work when I submit a RITM in dev, and other steps work when I submit a RITM in dev but don't work when I te...
Our X.509 certificates for our SAML configuration and IdP are about to expire. What is the best practice for updating these? This product doc: X.509 certificates for SAML, doesn't do much in the way of explaining how to update them. I'm assuming that...
Hello, I am exploring on the Cloud encryption for platform security and would like to get a few details on the same since I have no idea on this aspect of Servicenow.1) Is there any drawback/cost in terms of overhead, performance, license/subscriptio...
Hi all, could you please assist me with taking the required steps to clone a widget from one page to another and modify the widget so it displays Knowledge search results based on the same sort values as the previous widget? I don't need to edit any ...
Hello;I am trying to figure out what is the default font and font size when creating a knowledge article.I copied and pasted in Word and it looks like it is Verdana - 8.5. Could you please confirm.I also noticed that the Font size drop-down menu do...
I have added 'My favorite' widget to Employee Center home page. But the widget has a bug. Two icons 'list view' and 'card view' do not belong there where they are placed. And 'Date added (newest) filter' tab is also placed in weird way. I checked on ...
I am trying to work through the examples: GitHub - ServiceNowDevProgram/now-experience-component-examples I did the global install: npm install --global @Servicenow/cliCloned the now-experience-component-examplesRan the npm install for the project No...
Is there anyone here using ServiceNow as a Document Management Solution? I just wanted to know about your experiences and what applications you used, eg. Managed Documents, Knowledge Management, any custom applications etc. I would also like to ask a...
Hello! I am looking for guidance on exactly as the title states. I have a new record producer to create a field on a custom table I've created. On this new record producer, there are multiple fields I would like to have that have a dynamic amount of ...
Hello Everyone. I am very new to ServiceNow and currently our Knowledge Article has the following fields: Short Description, Description and Escalation Process. Each field is showing up when the article is viewed but there is no way to differentiate ...
I am currently in the process of building new Service Portals for our environment, and want to use the most current version of Bootstrap. To that end, I have added CSS and JS includes that point to the official Bootstrap 5.3.3 CDN files.However, I a...
Hi, We want to create an HTML field on the task table. The length of an HTML field is 65536 characters. Fundamentally, I am keen to understand about the creation of a custom field and its implications on database size.As and when a new record is crea...
We are getting an incidents from users, to access/add into an email id . So Servicedesk team is checking in different portals [Azure Directory[AD] / admin centre ] and confirming the portal and adding users into it. So now i want to create an catalog...
What is the difference between flow designer and workflow?
Hi All, We have a requirement where we need to add a background image in the column of a container in Service Portal. I'm very new to ServicePortal. Please find the below screenshot for your reference. In the below image you can find that for knowle...
