RITM Stages Not Translating

[Shane18]

Hi,

My RITM stages are available in both English and Hebrew:

The Stages are set using the Flow Designer:

The issue I'm having is that they are not translating and still appear exclusively in English:

Does anyone have any idea how to resolve this issue? Any help appreciated! The only thing I can think of is that I provide the Stage Name in English (it's mandatory) and the Value (i.e. waiting_for_approval) when I configure each Stage using the Flow Designer.

[Willem]

Have you tried switching your language to Hebrew and changing the Stages in the flow? For workflow this always worked:

1. Set the interface language to French.
2. Navigate to Workflow > Workflow Editor.
3. Open and check out a workflow.
4. In the title bar, click the menu icon and select Edit Stages.
5. Edit the Name field for each stage and enter the text to display to French users.

   Do not change the Value field.

6. Confirm that the workflow stages display the French text.

Result

Alternatively, to translate stages for multiple workflows at once, you can directly edit the Workflow Stages [wf_stage] table. For example, to translate workflow stages from multiple workflows into French:

1. Set the interface language to French.
2. In the application navigation filter, enter wf_stage.list.
3. Edit the Name field for each stage and enter the text to display to French users. Do not change the Value field.

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/using-workflows/task/...

[Shane18 · Accepted solution]

ServiceNow has confirmed that when you set the Stages using Flows (Flow Designer), they can not be translated currently.