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Same article available to multiple knowledge base

march
Kilo Guru

Hi,

We have a requirement to post one single article to multiple knowledge base.

- Does anyone have achieved this?

- And what issues/challenges have you encountered?

Thanks

Marc.

1 ACCEPTED SOLUTION

Deepa Srivastav
Kilo Sage

Check below:



Re: Set 1 article to appear in multiple knowledge bases



Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.


View solution in original post

3 REPLIES 3

Deepa Srivastav
Kilo Sage

Check below:



Re: Set 1 article to appear in multiple knowledge bases



Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.


Just one remark, in the article you reference, the item that is in the roadmap is to have article in multiple categories, not multiple knowledge base.


shilpiharitwal
Mega Expert

Hi Marc,



No we can't post one single article to multiple KB.



As User already request it as a implementation for KB and its in Servicenow RoadMap.



Regards,


Shilpi Sharma.