Send email to a group in flow designer

Sakshi28
ServiceNow Employee
ServiceNow Employee

Is it possible to send an email to a group in Flow Designer from Send Email action?

 

7 REPLIES 7

Shawn McCormick
Tera Contributor

If you want to go the no-code route....

- Create an Action that looks up the group members in the sys_user_grmember table.

find_real_file.png

- Then loop through the collection of users and send the email to each.

find_real_file.png

Thanks @Shawn McCormick  , I am just confused about an action and a subflow. Could this be done as a subflow and what's the difference? Thanks

Community Alums
Not applicable

Sorry.  In my example when I said "Create an Action" I meant create an Action step within a Flow.  I didn't mean create a custom Action.